Kooth - Online Counselling and Support Service for Young People



Kooth is an online counselling and emotional wellbeing support service for 10 to 16 year olds in Kent, which is now available in the Maidstone area, so professionals can now signpost young people to the service.

It is:

  • Safe, confidential, anonymous 
  • Free at the point of need 
  • Available through a smart phone, tablet or computer 

Kooth helps to reduce wait times for young people seeking help and removes stigma around mental health.

Kooth integrates with face-to-face local services to ensure a seamless transition for young people. 

XenZone’s team of accredited counsellors, therapists and support workers provide guided, outcome-focused help for each individual.

XenZone works with local authorities, CCGs, mental health trusts, charities and other organisations to provide early intervention support with clear escalation and de-escalation pathways. 

We take safeguarding and clinical governance extremely seriously. The safety and well-being of our users is of our upmost priority. 


There is no formal referral procedure. Young people can be signposted to the service at Kooth.com, where they register to use the service if they are in Canterbury, Thanet, Ashford or Shepway, from 3 September '18 in Thanet and Maidstone, and Dover from January 2019.